I didn't receive an email with the password and order confirmation
First of all, make sure to check your spam folder. Sometimes our password emails end up there.
Another reason is that your email provider might be blocking our emails. If this is the case, be sure to contact our support from another email address because you may not receive our response.
To be able to receive our emails, you should contact your email provider and ask them to allow incoming mail from GamersGate.