Farming Simulator 19 (skin)
Farming Simulator 19 (skin)
Farming Simulator 19 (skin)

FAQ

If you can not find an answer among these frequently asked questions, contact us using the customer support form

  • General

    • Blue Coins

    • Can I use your service on my Mac computer?

    • Can there be a virus in the Download?

      As an official distributor we recieve all of our files directly from the publishers, so we can assure you that there are no viruses in our files. Some security software may ring a false positive alarm though.


      In order to install the game, please, try to tune down or disable your security software for the time that downloading and installation takes. Don forget to turn it back on after the process will be completed.


      NOTE: For BitDefender you may turn off real time protection.

  • My GamersGate account

    • Forgot password/username?

    • How do I change my email?

    • How do I delete my account?

  • Game Related

    • Activate the game with Tagés DRM

    • Black/flickering screen when launching the game

    • Game play and technical errors

  • Downloader

    • How do I download my games?

    • I can not download the game from my Gamersgate library. GG downloader says incorrect username or password.

    • Slow speed for my Download

    • Where are my downloads stored?

    • Windows 7 prevents the download

  • Payment / Transactions

    • 000050 Error when placing orders

    • Can I pay by any other means than Credit Card?

    • Does GamerGate save my Credit Card information?

  • Error-messages

    • "Failed to open file: Access denied. (Error 5)

    • "Failed to open file: The system cannot find the file specified. (Error 2)"

    • "Missing dll-file" message

  • Deliver2Mac games

  • Support

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