Hitman 2 (skin)
Hitman 2 (skin)
Hitman 2 (skin)

FAQ

If you can not find an answer among these frequently asked questions, contact us using the customer support form

  • General

    • Blue Coins

      Blue Coins is the virtual currency of GamersGate. Any product can be purchased with Blue Coins. You can buy Blue Coins to your account and you will also get them as a reward when purchasing games or participating on the site by, for example writing reviews, rating games or solving questions in Game Tutor.


      The amount of blue coins that you have can be found if you:


      1) Log in on the site


      2) Go to My Account tab


      3) Chose Account Information sub-tab


      There you can see how many coins you have. When buying on the site, after choosing the Check Out option, you will have a possibility to use blue coins. Note, that if you do not possess enough blue coins, the option will not be available and will be greyed out.


      You can buy blue coins at http://www.gamersgate.com/bluecoins/


      PLEASE NOTE! Blue Coins earned will expire after 12 months if not used. Blue Coins bought do not expire.

    • Can I use your service on my Mac computer?

    • Can there be a virus in the Download?

    • Do I need an Internet connection in order to play/install the game?

    • Do you use SecuRom or any other protection on the games?

    • Does GamersGate provide any physical copies of the games they sell?

    • Does GamersGate work on GNU/Linux?

    • How do I purchase a game on GamersGate?

    • How many times can I download and/or install my games? Will I be able to install the game on another computer?

    • I posted a review but it was not published

    • If I buy a game while being abroad will I be able to activate it in my country?

    • Network storage.

    • The log in boxes are greyed out. Why?

    • What are the rules to submitting a review?

    • What is GamersGate?

    • Where can I find my purchased games/serial keys?

  • My GamersGate account

    • Forgot password/username?

    • How do I change my email?

    • How do I delete my account?

  • Downloader

    • How do I download my games?

    • I can not download the game from my Gamersgate library. GG downloader says incorrect username or password.

    • Slow speed for my Download

  • Payment / Transactions

    • 000050 Error when placing orders

    • Can I pay by any other means than Credit Card?

    • Does GamerGate save my Credit Card information?

  • Error-messages

    • "Failed to open file: Access denied. (Error 5)

    • "Failed to open file: The system cannot find the file specified. (Error 2)"

    • "Missing dll-file" message

  • Game Related

    • Activate the game with Tagés DRM

    • Black/flickering screen when launching the game

    • Game play and technical errors

  • Deliver2Mac games

  • Support

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