Dying Light: Bad Blood (skin)
Dying Light: Bad Blood (skin)
Dying Light: Bad Blood (skin)

FAQ

If you can not find an answer among these frequently asked questions, contact us using the customer support form

  • General

    • Blue Coins

    • Can I use your service on my Mac computer?

    • Can there be a virus in the Download?

      As an official distributor we recieve all of our files directly from the publishers, so we can assure you that there are no viruses in our files. Some security software may ring a false positive alarm though.


      In order to install the game, please, try to tune down or disable your security software for the time that downloading and installation takes. Don forget to turn it back on after the process will be completed.


      NOTE: For BitDefender you may turn off real time protection.

    • Do I need an Internet connection in order to play/install the game?

    • Do you use SecuRom or any other protection on the games?

    • Does GamersGate provide any physical copies of the games they sell?

    • Does GamersGate work on GNU/Linux?

    • How do I purchase a game on GamersGate?

    • How many times can I download and/or install my games? Will I be able to install the game on another computer?

    • I posted a review but it was not published

    • If I buy a game while being abroad will I be able to activate it in my country?

    • Network storage.

    • The log in boxes are greyed out. Why?

    • What are the rules to submitting a review?

    • What is GamersGate?

    • Where can I find my purchased games/serial keys?

  • My GamersGate account

    • Forgot password/username?

    • How do I change my email?

    • How do I delete my account?

  • Game Related

    • Activate the game with Tagés DRM

    • Black/flickering screen when launching the game

    • Game play and technical errors

  • Downloader

    • How do I download my games?

    • I can not download the game from my Gamersgate library. GG downloader says incorrect username or password.

    • Slow speed for my Download

  • Payment / Transactions

    • 000050 Error when placing orders

    • Can I pay by any other means than Credit Card?

    • Does GamerGate save my Credit Card information?

  • Error-messages

    • "Failed to open file: Access denied. (Error 5)

    • "Failed to open file: The system cannot find the file specified. (Error 2)"

    • "Missing dll-file" message

  • Deliver2Mac games

  • Support

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