Winter Sale 18 (skin and circles)
Winter Sale 18 (skin and circles)
Winter Sale 18 (skin and circles)

FAQ

If you can not find an answer among these frequently asked questions, contact us using the customer support form

  • General

    • Blue Coins

    • Can I use your service on my Mac computer?

    • Can there be a virus in the Download?

    • Do I need an Internet connection in order to play/install the game?

    • Do you use SecuRom or any other protection on the games?

    • Does GamersGate provide any physical copies of the games they sell?

    • Does GamersGate work on GNU/Linux?

    • How do I purchase a game on GamersGate?

    • How many times can I download and/or install my games? Will I be able to install the game on another computer?

    • I posted a review but it was not published

    • If I buy a game while being abroad will I be able to activate it in my country?

    • Network storage.

    • The log in boxes are greyed out. Why?

    • What are the rules to submitting a review?

    • What is GamersGate?

      GamersGate is a leading digital distribution platform, providing ready gaming experiences for gamers worldwide – anytime, anywhere. Viewed as a strong contender in the digital download arena, GamersGate continues to redefine the download industry. Future strategies include the launch of several additional services, and the further aggressive expansion of its product portfolio, from a wide range of internationally recognized publishers.

    • Where can I find my purchased games/serial keys?

  • My GamersGate account

    • Forgot password/username?

    • How do I change my email?

    • How do I delete my account?

  • Downloader

    • How do I download my games?

    • I can not download the game from my Gamersgate library. GG downloader says incorrect username or password.

    • Slow speed for my Download

  • Payment / Transactions

    • 000050 Error when placing orders

    • Can I pay by any other means than Credit Card?

    • Does GamerGate save my Credit Card information?

  • Game Related

    • Activate the game with Tagés DRM

    • Black/flickering screen when launching the game

    • Game play and technical errors

  • Error-messages

    • "Failed to open file: Access denied. (Error 5)

    • "Failed to open file: The system cannot find the file specified. (Error 2)"

    • "Missing dll-file" message

  • Deliver2Mac games

  • Support

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