Dying Light: Bad Blood (skin)
Dying Light: Bad Blood (skin)
Dying Light: Bad Blood (skin)

FAQ

If you can not find an answer among these frequently asked questions, contact us using the customer support form

  • General

    • Blue Coins

    • Can I use your service on my Mac computer?

    • Can there be a virus in the Download?

  • My GamersGate account

    • Forgot password/username?

    • How do I change my email?

    • How do I delete my account?

  • Downloader

    • How do I download my games?

    • I can not download the game from my Gamersgate library. GG downloader says incorrect username or password.

    • Slow speed for my Download

  • Payment / Transactions

    • 000050 Error when placing orders

    • Can I pay by any other means than Credit Card?

    • Does GamerGate save my Credit Card information?

  • Error-messages

    • "Failed to open file: Access denied. (Error 5)

    • "Failed to open file: The system cannot find the file specified. (Error 2)"

    • "Missing dll-file" message

    • "Server did not accept the request (replied HTTP status; 200, expected 206)" message

    • Error 206. Could not create file because file name is too long.

    • Failed to sign in: A connection with the server could not be established. Check that the computer is connected to the internet and that not firewall is blocking this program.

    • Failed to write to disk, not enough disk space error message 112

    • Game registration problem with Tages - communication error with the server/connection ended

    • When I try to activate the code I receive a message that the code is invalid

      This usually means that the code could not be recognized by the platform. Make sure you are activating it on the correct platform (e.g. Steam, Uplay, Origin). You can use the ‘Activation Details’ section in product description for reference.


      Also, try to retype the code and look for any possible typos. If the problem persists, please make sure to contact our support team.

  • Game Related

    • Activate the game with Tagés DRM

    • Black/flickering screen when launching the game

    • Game play and technical errors

  • Deliver2Mac games

  • Support

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