Dying Light: Bad Blood (skin)
Dying Light: Bad Blood (skin)
Dying Light: Bad Blood (skin)

FAQ

If you can not find an answer among these frequently asked questions, contact us using the customer support form

  • General

    • Blue Coins

    • Can I use your service on my Mac computer?

    • Can there be a virus in the Download?

  • My GamersGate account

    • Forgot password/username?

    • How do I change my email?

    • How do I delete my account?

  • Downloader

    • How do I download my games?

    • I can not download the game from my Gamersgate library. GG downloader says incorrect username or password.

    • Slow speed for my Download

  • Payment / Transactions

    • 000050 Error when placing orders

    • Can I pay by any other means than Credit Card?

    • Does GamerGate save my Credit Card information?

    • Error code: 10417

    • I got charged but did not get my game

    • Is my Credit Card/PayPal payment secure?

    • My orders are rejected by my payment processor

    • Pending orders

    • The payment could not be completed. Internal error code: 000081

      Usually this error pops up when using VPN or proxy. Please, avoid using any services that can change your IP when placing orders.

  • Error-messages

    • "Failed to open file: Access denied. (Error 5)

    • "Failed to open file: The system cannot find the file specified. (Error 2)"

    • "Missing dll-file" message

  • Game Related

    • Activate the game with Tagés DRM

    • Black/flickering screen when launching the game

    • Game play and technical errors

  • Deliver2Mac games

  • Support

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