SEARCH
RSS Feed
Knowledgebase
Refunds(1)
Refund and return policy
Serials(3)
Serials not accepted
Where are my serials?
Games(23)
Application is not working.
Hearts of Iron 3 - Win 7 Laptop crasch
Payment(3)
External error code: 10417
External error code: 13113
Mac(4)
"Invalid Checksum"
Crash on Mac OS X 10.7.2
Error Messages(12)
External error code: 10417
External error code: 13113
DRM...or not.(1)
What is what?
Technical(7)
Download interrupted,corrupt/corrupted files
Slow, paused, interrupted etc.
Download(1)
Slow, paused, interrupted etc.
GG Website(1)
How to upload an Avatar to your GG account.
Origin. EA Game Platform(1)
Origin Code Redemption FAQ
Windows 8(2)
Windows 8 Issue!
"After installing Windows 8, my games have vanished!"
Gift problems(1)
I can only gift the game (no download, no serial)
    


Release Date Check
Your modem/router are probably blocking the download at port 80. Try to connect a cable directly to your computer or make an excpetion in the modem/router software.
Windows 8 Issue!
We got some useful feedback from a customer having trouble with Win8/SecuRom: _After installation the installer asks if the game has to be launched. When you do this Securom crashes. Even after a reboot after that Securom keeps crashing._ _The solu...
You may have bought the game as a Gift.
Log in to your GG account, My library > Games and Gift it to your self.
Most Popular 
 
  1. Refund and return policy
  2. Where are my serials?
  3. External error code: 10417
  4. Serials not accepted
  5. External error code: 13113
  6. What is what?
  7. Slow, paused, interrupted etc.
  8. Failed to open file: The system cannot find the file specified. (Error 2)
Recent Articles 
 
  1. Shades of Darkness - Installing
  2. I can only gift the game (no download, no serial)
  3. Release Date Check
  4. Error "This is a 16-bit application" when trying to install a game
  5. Installing patches and DLC's
  6. "After installing Windows 8, my games have vanished!"
  7. Windows 8 Issue!
  8. "Invalid code" for Kalypso games
Help Desk Software by Kayako Resolve