Knowledgebase
Where are my serials?
Posted by Andreas - on 28 October 2011 10:26 AM

You will find the serials needed with the game in the My Games section at your GamersGate account.

 

If there are no serials in the My Games section, but the game still ask for them it may be due to:

1. You are trying to run an old game that is not compatible Windows 7 OS.

2. You have got a demo of the game installed and did not properly uninstall that demo before installing the full game from GamersGate.

3. You have installed a patch for a disc version of the game. Uninstall the game, download and install again from GamersGate. If there is an update for the game that is not included with tha download OR is next to the game in the My Game section, please contact us about it.

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