Knowledgebase: Error Messages
"A connection with the server could not be established. Reconnecting in 5 seconds.."
Posted by Andreas - on 28 October 2011 10:51 AM
If... are using wifi, connect a cable. are at your office our service may be blocked by your company's proxy.

You can...
...try to disable antivirus/firewall and try again.
...Change settings for your browser or try another browser. Go to Internet Explorer>Tools>Internet Options>Advanced tab>Security options group and uncheck the box next to option, \"Check for server certificate revocation\". (requires restart of Internet Explorer to take effect) If that doesnt work, reset the configurations for IE back to standard.

Sometimes this problem is also solved by running the Downloader from a different location on the hard drive.
(40 votes)
This article was helpful
This article was not helpful

Comments (0)
Help Desk Software by Kayako case