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Short term web-site access issues for some users
Posted by Arthur V. on 05 November 2015 09:59 PM

Due to ongoing updates, our website may be randomly inaccessible for a few minutes at a time to specific users. If this happens to you, please try again after a short wait. We apologize for the inconvenience this is causing - the problem will resolve itself once the updates are finished.

/GamersGate Support Team

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Downloaders providing connection error
Posted by Arthur V. on 29 October 2015 11:39 PM

Dear customers,

We are aware that a number of our users experience connection issues with the downloader used for some games. We are aware of the issue and are already working on fixing this soonest possible. Unfortunately, we do not have any time estimate yet. Please try to use the downloader again in 24 hours and see if it works for you then.

We are sorry for any inconvenience caused by this and rest assured that we are here for you and will resolve this!

/GG Crew [2015-10-30]


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