FAQ

  • GamersGate?

    • Blue Coins

    • Can I download a game on one computer and install it on another one?

    • Can I download the game on my office PC and install it on my home PC which does not have an internet connection?

  • Payment / Transactions

    • 000050 Error when placing orders

    • Blue Coins

    • Can I pay by any other means than Credit Card?

    • Does GamerGates save my Credit Card information?

    • Error code: 10417

    • How do I purchase/buy a game on GamersGate?

      To purchase games on GamersGate you need to do the following:

      1) Log in to your account or register a new account here.

      2) Chose the game you want and click on the “BUY” button.

      3) Click on your shopping cart and proceed to checkout.

      4) Pay using your Credit Card, PayPal, Moneybookers or any of our other payment partners.

    • How secure is my online Payment?

    • Pending orders

  • Downloader

    • "Dfsvc.exe has encountered a problem and needs to close"

    • "Failed to open file: Access denied. (Error 5)

    • "HTTPSendRequest" message

  • Error-messages

  • Game Related

    • "d3dx9_XX.dll Missing" message

    • "Installation process aborted" message.

    • "Missing dll-file" message

  • Technical

    • "d3dx9_XX.dll Missing" message

    • "Failed to open file: Access denied. (Error 5)

    • "Failed to open file: The system cannot find the file specified. (Error 2)"

  • Mac

  • Gifts

    • How do I Receive my gift?

    • How do I send my gift?

  • Official websites and forums

  • My GamersGate account

  • Support

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