Customer support

E-mail: support [ at ] gamersgate.com

For problems about installation, game issues or other similar questions, first try to use Game Tutor.

To inquire about products and services found at GamersGate.com or GamersGate.co.uk, contact us by e-mail, and we will gladly assist you according to our privacy policy. Or you can join Game Tutor to ask your questions there.

This information should be included in the letter if you decide to send an e-mail:

1) Your username
2) Order number, if the question is about a specific order
3) The complete name of the game
4) Full description of the problem. Preferably include images, error texts, print screens and everything that is relevant and may help.

NOTE: Please include previous conversation when asking questions, that will help us to solve the problem faster.

Join Game Tutor

Questions regarding Payment problem should still be sent to support, and please mention which payment provider the problem concern. At the same time, it is better to contact payment services, since orders at  Gamersgate ar handled by them. For inquiries regarding payments, please provide us with the payment method in the subject containing information if it is about Blue Coins, Paynova, PayPal or ClickandBuy.

Public Relations

Are you an editor, and need a press account? Please contact pr(at)gamersgate.com and provide us with following information:

1. Name:
2. E-mail:
3. Site/Magazine:
4. Your title:
5. Address:
6. ZIP:
7. Your sites genre:
8. Phone:

Affiliate Program

Become an affiliate partner of GamersGate - please sign up to be a Publisher on Commission Junction!

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