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By Serizawa posted 9th Mar 2014

what is it?
Money was taken even though the game did not receive.
I am not a man of English-speaking.
There is no excuse, but clumsy English.


By Giovanni73 posted 9th Mar 2014

Maybe Italian?
Game? for PC / MAC ?
Can You see it in the My Games list?

By Serizawa posted 9th Mar 2014

Thank you for answer.
I am Japanese.
It is a game for Windows.
My game list is empty.
It is displayed as Queued in order history

By redsfan posted 9th Mar 2014

They are checking to make sure that the transaction is valid. This does not usually take very long. This is a security feature.

By gamersgate posted 9th Mar 2014

Marked as solved!

By gamersgate posted 14th Mar 2014

The solution has been approved by a moderator - The tutor(s) has received the reward.

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