GamersGate - The website

Manual Review - Been 4 Hours.

By SessionExpired posted 7th Nov 2013

My order was selected for manual review and this was four hours ago now. I understand that it's a "safety precaution" but it's a big turn off from using the site to purchase products again.

"Our staff will review your order as quickly as possible and these cases are given highest priority."

If these type of orders are given the highest priority.. and there are people waiting over four hours to get their products I'd hate to see what the "Minimum priority" would be like!

Sorry to bitch but I'm just getting a little fed up of waiting for something that I've already paid for. Quick enough to accept the payment but too slow handing over the products.

Replies

By redsfan posted 7th Nov 2013

This is to make sure that the transaction is valid. This is a security precaution taken by this site. This is for both for the buyer and the seller protection. It does not usually take very long for them to complete it.

By SessionExpired posted 7th Nov 2013

I understand that it needs to be done but It's been five hours, there should be some message on the purchase screen about these manual reviews. It's slightly annoying having to wait for a long period of time.

By taytothief posted 7th Nov 2013

Yeah, that's too long. This hasn't happened to me, but if it did, I'd be far from happy.

By SessionExpired posted 7th Nov 2013

Now 7 hours and still no game sadly. Purchased it at 3PM and now it's 10PM.. Looks like I won't get any time to even play at all tonight sadly.

By gamersgate posted 8th Nov 2013

Marked as solved!

By gamersgate posted 8th Nov 2013

The solution has been approved by a moderator - The tutor(s) has received the reward.

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