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Sales after a purchase...

By GameAddict1625 posted 11th Aug 2013

In the event that I purchase a game and, as often happens, a sale for that game comes out a couple of days later, is there anyway of getting partial money back if you played it within the 14 day limit?

Replies

By rcantora posted 11th Aug 2013

Like a price-drop guarantee? Nope. The only guarantee I know of is for pre-orders.

By xixone posted 11th Aug 2013

You can ask for a refund with no question asked within 14 days as long as the game has not been used.
A game is considered used when a download has been attempted, a serial number have been generated or the game have been gifted.

It pretty much sums up the answer which is no.
copied from: http://www.gamersgate.com/info/refund-policy

By GameAddict1625 posted 11th Aug 2013

Well whats the pre-order guarantee?

By rcantora posted 11th Aug 2013

"If the pre-ordered game drops in price within 30 days from release for 6 days or more, the customer will get the difference back in Blue Coins."

From: http://www.gamersgate.com/info/pre-order-bonuses

By GameAddict1625 posted 11th Aug 2013

Ok thanks and one more question unrelated. If a game was purchased with blue coins that were purchased, is a refund possible for the game if within the 14 days without play?

By rcantora posted 11th Aug 2013

Good question. Are blue coins refundable? That I do not know. I guess you will have to ask support.

By GameAddict1625 posted 11th Aug 2013

Ok thanks a ton for the help.

By gamersgate posted 11th Aug 2013

Marked as solved!

By gamersgate posted 6th Sep 2013

The solution has been approved by a moderator - The tutor(s) has received the reward.

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