Can't sign in to social club?

By alifornication posted 21st Dec 2012

I downloaded Max Payne 3, watched it update and made an account for rockstar's social club but, everytime I enter my email and password when I start the game up, it just says 'Make sure you are connected to the internet and try again'. I am connected to the internet, I've tried safe mode, I've tried the port forwarding and none of it works. It took me 8 hours to download this game and I'm dying to play it. Can anyone help? Or is this game unplayable?

Replies

By Ebuli posted 21st Dec 2012

1st try deleting all of the profiles from the social club folder, they can be found under the "max payne 3"-installation folder.

If it doesn't help, try this:

Win 7:
1. Control panel
2. type "Firewall" into search
3. Windows Firewall
4. go to advanced settings on the left pane
5. Go to Inbound Rules
6. Go to new rule (right side pane)
7. select port then hit 'next'
8. under specify local port type 443
9. hit next then allow this connection
10. when rule to apply - leave all checked
11. name it what u want like max payne auth
12. then hit finish.

By Ebuli posted 21st Dec 2012

If you still have issues, check if you have the ports needed opened:
http://support.rockstargames.com/entries/21537218-max-payne-3-social-club-saying-you-don-t-have-an-internet-connection-but-you-do

By megaflux1 posted 21st Dec 2012

didnt bother buying it (heard REALLY annoying things about unskipable cutscenes and bad MP) but was there perhaps a confirmation email you had to activate through? i have social club on some other game (that isnt installed) and i dont recall having to forward any ports or anything for it (ofcourse i just use the windows firewall which im pretty sure most games add their own exceptions to). maybe try checking spam folder or another email service (i know for example some places have shit times with yahoo or gmail while others will work with yahoo but not gmail).
good luck.

By alifornication posted 21st Dec 2012

Thanks for replying. Ebuli I did what you said in your first post and it didn't work and I have triple checked that the ports are the correct ones. There are no profiles in the social club folder. I have verified my email for the social club and have download the actual social club program itself which also will not connect to the internet. Have you got this game running?

By Alcifer posted 21st Dec 2012

Is there an option to skip signing in (this would at least allow you to play the single player). If not you could try pressing the Home key, I think that brings up more options.

By alifornication posted 21st Dec 2012

There isn't a way that I know of to skip signing in and pressing home just brings up some global stats and a twitter feed. I think I need to sign in at least once to activate the game. I don't care much for multiplayer games, all I want to do is play the single player mode. If I had known it would be this much trouble to get game running, I would not have bought it.

By megaflux1 posted 21st Dec 2012

im pretty sure you are in for more headaches in the future, may just want to ask for a refund on that one. theres a reason it got so cheap so fast.

By Alcifer posted 21st Dec 2012

You could try installing the patches for MP3 and social club from here: http://support.rockstargames.com/entries/21540703-updated-12-4-12-links-to-max-payne-3-patches-social-club-app

By alifornication posted 21st Dec 2012

I've done that. They are the versions the game auto updates to but i downloaded them and applied them manually aswell. It just isnt working. I think I will try and get in touch with rockstar and hopefully they will know how to fix it. If anyone has any other ideas then please tell me. Thanks everyone.

By megaflux1 posted 21st Dec 2012

just get a refund from gamersgate. obviously the software doesnt work. not alot of people still buy games here, so it doesnt shock me that you are the only 1 having these issues.

By Alcifer posted 21st Dec 2012

There's a thread on the Steam forums some users have solved this problem by logging into their social club account via the website and updating/completing their profiles before logging in via the game.
REF: http://forums.steampowered.com/forums/showthread.php?t=3013492

By alifornication posted 21st Dec 2012

Now it just crashes when i boot the launcher. The auto updater pops up and then it says that the program has stopped working.

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