Settlers 7 Deluxe Gold Edition

Ubisoft Game Launcher: Error Code 1

By Link Strife posted 29th Oct 2012

Hello everyone.

Just bought Settlers 7 Deluxe Edition yesterday while it was on sale. As far as I can tell, the download went fine, as well as the auto-installation. Upon completion of the installation, the game updated itself to version 1.12.1396. When I click on the icon to start the game, the only thing that happens is the appearance of a small popup window with the message: "Ubisoft Game Launcher: Error Code 1". The only option is to click "OK" and the the popup disappears and nothing else happens.

If someone knows what it means, any help would be greatly appreciated.

System specs: W7, Intel i3 @2.89, nvidia GT 220 (1 GB)

Thanks.

Replies

By Jokerister posted 29th Oct 2012

To resolve this issue, you will need to manually install the GameLauncher software, which handles the online authentication in the game. Please note that this software MUST be installed to play the game, and cannot be uninstalled or disabled.

First, you will need to uninstall the "Ubisoft Game Launcher" software from the 'Add/Remove Programs' (Windows XP) / 'Installed Programs' (Windows Vista and 7) icon in your computer's control panel. It's possible that the "Ubisoft Game Launcher" software will not be listed if you have already uninstalled it, or the game. If so, you can skip this step.

After uninstalling the software, you will need to manually delete any leftover files in the C:\Program Files\Ubisoft\Ubisoft Game Launcher (32-bit versions of Windows) or C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher (64-bit versions of Windows). Please do not skip this step, it is very important. If this folder does not exist, please go to the next step.

Reinstall the GameLauncher software from: http://static3.cdn.ubi.com/orbit/launcher_installer/UbisoftGameLauncherInstaller.exe. Once installed, you should be able to start the game!

I had this problem with Assassin's Creed 2, and if you follow this steps you will solve your problem.

By Link Strife posted 29th Oct 2012

Thank you for your quick answer. I easily followed your eplanation step by step and it did indeed solve my problem.

Again, thank you for taking the time to help me out. Your explanation was clear even to a not-too-technically-oriented-person like me.

Mr. Moderator, please reward Jokerister with his well deserved Blue Coins.

By gamersgate posted 29th Oct 2012

Marked as solved!

By gamersgate posted 29th Oct 2012

The solution has been approved by a moderator - The tutor(s) has received the reward.

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