ArmA 2 Operation Arrowhead
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You'll need to provide more information about the problem.
Is the game installed? It should have started installing automatically after the download completed but sometimes it can be blocked by Anti-virus software.
look it took about 4 hours for this game to download and now nothing no icon on the desktop to click on or anything what do I do?
I have downloaded it!!! 4 hours I have waited for what my mom made me do lots of chores so I could get this and now I want to play and I can't so you tell me what I should do or I want my money back;;;
they gave me a serial key but it never asked me to put it anywhere!!! there isn't a button that says click to play or anything WHATS UP WITH THIS!!!!!!!!!!
This is ridiculous I am a new memeber today and this is how I am treated... I usually order from amazon because they are credible and now I now why...... You need to give me my game before I report this to Paypal and get my money back............... Are you people even listening???????? ANSWERING a customer would be nice.
The gametutor is answered by other customers, not GamersGate staff. To contact GamersGate support you would need to raise a ticket (http://www.gamersgate.com/supportcenter/), it can take a few working days for them to get back to you. GamersGate is a much smaller business than Amazon so it can't employ so many people.
When the download completed it should have opened up the install wizard, did this happen? If not you should disabled you anti-virus software and run the "download <GAME>.exe" file again, if you still have the temporary files it will not download them again it will just start the installer (though you will need to be online for it to verify your account).
If the installer did run it could be that the shortcut wasn't created on your desktop, have a look for "C:\Program Files (x86)\Bohemia Interactive\ArmA 2 Operation Arrowhead\arma2oa.exe". If it exists you can create a shortcut by right-clicking on the file, go down to "send to" and choose desktop.
does sound like you have a corrupted download and if it doesnt ask for the securom activation then something has gone wrong,do disable your anti virus and download and install again,do remember to delete your old download as well or it will not work.
When you downloaded the file, did you tell it to save or run the file? If you told it to save the file (usually a safer thing to do with a big download), then it has downloaded the .exe file to your downloads folder and that is all, the game is not installed. You probably need to turn off UAC, find the .exe file, , right click on it, and tell it to "run as administrator". You probably also need to turn off your anti-virus software.
why would you turn off your anti virus software? wouldn't that lead to getting a virus? I mean really what kinda crap is that? Amazon doesnt' make you go through anything to get a game and they at least have a phone number to call if you have any problems this is complete BS
you disable your anti virus while downloading to prevent a corrupted download,it does sound like your this happened to your download.
Hey Stephen.
1.Calm Down.
2. Man up.
3.You are asking for help but yelling at the same people you want help from.
4.Nobody on here gives a damn about what your mom made you do for chores. It does not make your issue anymore urgent to any of us,seeing as how we are customers just like you.
5.You will most likely have to turn of your AV software and RE-DOWNLOAD the game. Make sure to turn AV back on once the install is complete.
Did it actually start the installation after it downloaded? check the gamersgate temporary files in your downloads folder (your computer may or may not have it listed as a library folder, but it would be under c:\users\yourusername\downloads\gamersgate temporary files) to see if you have the file so you can start the installation yourself. It is possible that with unique settings desktop shortcuts and start menu shortcuts may not have been made for a game, but I'd imagine it just didn't install after it downloaded.
actually its my mom typing this stuff.. i appreciate the help but think its crazy that gamersgate users its customers to take care of their problems.... Thanks for the help i still want my money back
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