Activation key

By Drunkludde posted 9th Sep 2011

I recently purchased Dead Island from Gamers Gate. It is now the ninth of september and the game should be released in Europe. However my activation key has three brackets. It looks like steam wants me to have six brackets of the activation key but i don't have that, i don't know if it matters but i still can't activate the game because i get the message "this game has not yet been released in your country" Can i get a new code or what should i do? this is really wierd as the game is certainly released in my country now. (i live in Norway)

Replies

By inquisiteur posted 9th Sep 2011

As far as I know the early steam version is a beta version - they uploaded the wrong version. But this has been fixed by a patch afterwards.

If this is the case, redownload again the game from steam, or grab the patch they made to fix that and retry.

Let me know if this works.

inquisiteur out

By Drunkludde posted 9th Sep 2011

is it pssible downloading the game from steam even when i purchased it from Gamers Gate? if so that might work out, but how exactly do i do it?

By demondean posted 9th Sep 2011

Just enter the key into steam and it will download from there

By Sylmawen posted 9th Sep 2011

I have the same problem. In another topic, a user suggested to ask Gamersgate for another activation key at support@gamersgate.com, he got a new key this way.

I did it yesterday but no response so far. I'm a bit annoyed, got friends ready to launch game and they have to wait for me downloading the game, yet.

By Drunkludde posted 9th Sep 2011

i just tried downloading it, however i have to enter the key in order to download it and the problem is that steam says it's not yet releaed in my country

By demondean posted 9th Sep 2011

Do make sure that steam is set correctly to your region as well

By Drunkludde posted 9th Sep 2011

the only region option i have is the download region, and it is set to my country (Norway)

By Sylmawen posted 9th Sep 2011

Just as I was typing here, I've found a new activation key in My Games section. Tried and it worked, I'm downloading it now. So contacting them via e-mail definitely works, do it mates. Thank you Gamersgate.

By Drunkludde posted 9th Sep 2011

via the ask quisteion under the support section i assume? i tried that, i hope it won't take long before i get a new code. How long did it take for you to get the new code Sylmawen?

By demondean posted 9th Sep 2011

It may not be released on steam in your region until a certain hour of the day in your region,do check the store page for dead island on steam,it should tell you on there if you have to wait any amount of hours.

By Drunkludde posted 9th Sep 2011

my friend is downloading the game right now, he is from the same country.
(thanks for all the help btw guys)

By Sylmawen posted 9th Sep 2011

You do that via support@gamersgate.com, no problem mate.

By pitcairn posted 9th Sep 2011

I have the same problem the activation key on steam its too short and is not valid for my country (Italy) and now?
We have to w8 for new regular keys valid for Europe?
Gamersgate is not serious sell keys that are not valid for European Country, its my last time that i buy something on this site.
I'm very angry :-(

By demondean posted 9th Sep 2011

Gamersgate don't provide the keys but the developers of the game so it's not gamersgate fault.

By gamersgate posted 9th Sep 2011

Marked as solved!

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